Palnart Poc, a brand of colorful and heartwarming design.


※Business hours:
Weekdays 9:30 - 16:30 (except Saturdays, Sundays, and Holidays)
Inquiries received after 16:30 on weekdays and on weekends and holidays will be handled on the next business day.

※Note and request※
This inquiry directedly go to "Official Parnart Poc Online Store".
If you have any questions about defects or repairs of products purchased at other
stores, such as Rakuten online store, please contact the store where you purchased your product.

If you registered with a cell phone email address, many of our customers are not
receiving our emails and cannot contact us.
Please check your domain name ( and spam mail, or register PC email address.

[Inquiries after an order at Official Parnart Poc Online Store]
Please include your order number and the name who purchased.

[Inquiries after an order other than Official Parnart Poc Online Store]
Please contact the store you purchased for repairs, etc. for products purchased at other stores.

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